Support

Underpinning all our solutions is our unparalleled customer support programme, offering you a consistent base of help, advice, information and assistance with your software. All of your support requests are logged, tracked and remain flagged until resolved.

Each request is treated individually and care is taken to assign appropriate members of staff to respond to your support needs. Our support team are friendly, patient and are constantly updating their technical knowledge to benefit our customers.

Support is available for all system users between 8.30am to 5.00pm Monday to Friday by calling 01244 846450 or emailing support@mcpcsystems.co.uk

Extra Training

Sometimes a support call may not be enough. In these cases, fear not – additional training is available for new, returning or current staff needing any specific area, modules or task training for their software.

As an Investors in people organisation, we understand the ongoing benefits that appropriate targeted training can accrue for staff, company and your customers alike in helping you deliver the very best services.

For new, novice and even experienced users, we aim to provide training which promotes a motivated, skilled and effective workforce through which an organisation can achieve its service objectives.

Our Training days are conducted by experienced MCPC trainers who work with you to design a training day to suit your needs exactly. Our emphasis is on practicality, work-based cases and time efficiency, meaning that all attendees come away confident and prepared to make the most from their software.

To get the knowledge you want, please call 01244 846450 to speak to one of our team, Or email enquiries@mcpcsystems.co.uk.