MCPC’s 2017 Christmas opening hours

Wishing you a very merry Christmas and a happy new year!

A very happy Christmas to all of our customers, suppliers, colleagues and friends at MCPC

With less than a week to go before Christmas, it’s time to wish all of our customers, suppliers, colleagues and friends a wonderful festive season and a fabulous new year.

After a fantastic 2017 – where we welcomed many new customers to our midst, introduced two new software products – Aardvark and Orka – to our range, moved premises and launched a brand new company image – we’re looking forward to getting stuck into 2018 with even more excitement.

MCPC’s offices will be closed for business from 12:00pm on Thursday, 21st December until 8:30am on Tuesday, 2nd January 2018. You will still be able to email your support requests to while our offices are closed for immediate attention when we reopen in January.

We looking forward to speaking with all of our customers – new and old! – again in 2018, and we wish you all a joyful Christmastime in the meantime.

Move Complete

We have moved successfully and are settling into our new base. All lines of communication are open, including telephone lines. However due a current intermittent issue with the phone line supplied by BT, an alternative number is available to call should you experience any problem contacting us.

We apologise for any inconvenience caused by our move to larger premises. Thank you for your understanding at this time.

Important Notice: Office Closure Friday 24th November, 2017

MCPC Systems (UK) Ltd are on the move

After three happy years at our current location we are moving to new premises. This move is to allow us to  accommodate our recent growth in personnel and our future plans. Our new base is located further upstream on the River Dee and the postal address will be

The Annexe,

Viscount House

River Lane, Saltney

Chester, Flintshire


To facilitate this move, our office and helpdesk will be closed all day, Friday 24th November, 2017. We apologise in advance for any inconvenience this temporary, but necessary, closure may cause.

Our telephone number/email addresses remain unchanged and we look forward to answering your calls from our new offices when we re-open on Monday 27th November.

Despite the new postal address we will still be in Flintshire, Wales! Cymru am Byth.

2017 Best Allotment Site In North West Winners Announced

2017 Winners of Dave Cartner Memorial Shield

MCPC Systems are delighted to announce that this years winners of the “Dave Cartner Memorial Shield” for the best allotment site in the North West of England is the Moss Park Allotments in Stretford, Manchester.

A big congratulations goes out to their plot holders, committee members and volunteers who have contributed to their success. We’re looking forward to coming on site for the presentation of the award, prizes and pick up some tips.

A worthy mention and well done to 2nd placed site Walton Road Allotments, Sale and runner up site Tindall St Allotments, in Salford. A big thank you to fellow sponsors of prizes J Maher Ltd

The competition is an annual event organised and run by the North West Counties Allotment Association the regional representatives of the National Society of Allotment & Leisure Gardeners (NSALG). Entrants are required to submit a 200 words an four images

MCPC Systems became involved at the behest of our founder, Dave Cartner, who very sadly passed away as the first competition got under way in 2015. The family of Dave and staff at MCPC Systems were  honored at the subsequent suggestion, that the shield awarded to the winners would commemorate his name and lifelong passion for Horticulture.

We had a great time visiting last year’s winner Stan Pennington Allotments in St Helens, so it is with much anticipation that we look forward to visiting the winning site later this month.

National Allotment Week! Top Tips For Colony Users

See how you rate with  our trainer’s top tips for allotment management with Colony…

  • Administration – Keep your data consistent! Ensuring that you and your team agree to a tight format for data entry and pick-list options will keep your reports, mail merge letters and emails professional and sleek.
  • Invoicing – Updating rent values and invoice payments will ensure correct calculations for pro rata invoices and concessions, not forgetting the importance of reporting and KPI’s linked to these figures.
  • Search! Never assume that a record doesn’t already exist, remember that each person (regardless of how many tenancies or waiting list applications they have) should only ever have one unique tenant ID in Colony. Use the search tools before you add any new records to be sure that you’re not creating duplicates and always use the ‘Copy Application’ tab when assigning a waiting list applicant to multiple sites. Take a look at your Duplicate Tenants section on Admin to see how many you’ve got!
  • Make Colony fit youAs internal processes and policies change, remember that your Colony has been set up to work the way you do, and can be moulded to accommodate any changes you have coming, so no workarounds! (more…)

Introducing Aardvark – software to maximise your asset income

Aardvark is MCPC's newest product, letting you transform existing assets into cash generating opportunities

Aardvark: Maximise income from assets

The award winning team at MCPC are extremely proud to announce the release of Aardvark, our latest software. Aardvark has been developed to assist managers of multiple fixed asset types to manage and generate income in exciting new ways.


Aardvark will manage leasable/tenanted/income generating assets, including but not limited to the following:


  • Public sector memorial and sponsorship schemes, such as benches, trees, roundabouts and flowerbeds
  • Rolling space or ground rentals – from storage units to parking permits, serviced offices to caravan plots
  • Natural conservation and animal adoption schemes, ranging from bat boxes, to whole zoos or botanical garden sponsorship’s
  • Street trading stalls, concession stands, markets and kiosks
  • Housing and student accommodation allocations
  • Marinas and moorings facilities, licences and insurances
  • Advertising and marketing spaces, such as billboards and poster panels

Aardvark can manage leases, sponsorships, memorials, tenancies, adoptions and more!

Aardvark has customisable fields and functionality, with the power to adapt to manage an unrestricted variety of leases, sponsorship and tenancy types. It will allow you to streamline and make informed  decisions about all areas of your operations.

Aardvark’s inbuilt management reports allow you to keep on top of number crunching and KPIs with ease. With individual logins and permission groups for each of your users, your vital data will be held securely in one central and truly comprehensive location.

With all MCPC’s products you can take advantage of our experience and expertise, to ensure your operational goals are met. Our ongoing support is second to none and the partnerships we create are successfully enduring.

Tell Me More!

Learn more about Aardvark and how it can help you, follow this link to download a brochure or request a callback

The brochure contains information including: the benefits of use, functionality, how to get started, using your current data, hardware, software and IT framework requirements, training provision and the fantastic support you can expect to receive, to ensure the best of returns from it’s use.

MCPC Systems Raising Monies & Awareness for Cancer Research: Race for Life Challenge

Many MCPC Systems users, suppliers, supporters, staff and friends will remember our cherished founder, Dave Cartner, who very sadly passed away, due to cancer in 2015.

MCPC Race for Life runners 2016

Last year’s MCPC finishers putting best foot forward

In memory of his passing, two of our Directors, Charlotte Girow (Director of Business Development) and Margaret Cartner (Finance Director) will take part in the Race for Life challenge in Wrexham on the 4th June, 2017.

Respectively Dave’s daughter (Charlotte) and wife (Margaret), will lead a very motivated team of family and friends to raise as much as they can for Cancer Research UK.

 “I am actually going to try RUNNING the WHOLE thing for Cancer Research UK because collapsing in a heap will surely get more sponsors” – Charlotte Girow

Read more about their challenge,  story and training at their Just Giving page at

Any contributions to help this fantastic organisation would be greatly appreciated by all involved. We’ll keep you posted on our progress and hopefully with some images


Support Team Access Wednesday 22nd March 2017

Please note that due to essential annual testing and maintenance tasks on the afternoon of Wednesady 29nd March, 2017 access to the support team will  be reduced. This will be between 12 noon and 5:00pm. Those users requiring immediate assistance please call the support team on 01244 846450 as normal.

Thank you for understanding and patience during these necessary tasks.

Vacancy: Systems Developer

We are looking for a Systems Developer to join our established independent IT company on the North Wales/Chester border, developing management software for public and private sector clients nationwide.

Salary: £30,000 – £35,000 + pension
Location: Deeside, Flintshire (North Wales/Chester border)
Start: March 2017 or ASAP
Closing date for applications: Friday, 3rd February 2017


Starting 2017 with a bang: MCPC awarded SQMAS quality management standard

We a very proud to announce that MCPC Systems has been independently assessed as a quality supplier, as recognised by the SQMAS (Supplier Quality Management Audit Scheme) framework.

SQMAS is an independent quality management system standard, specifically designed for SME’s and the voluntary sector. The framework was launched in 2014 as a scalable and practical alternative to ISO 9001.