Find out what our customers think

Don’t just take our word for it

Colony

“The time and effort put in by MCPC at the outset was above and beyond what we expected and the quality of their service has, in large part, determined how well the Colony system was embedded into the department. Colony has become an indispensable and intrinsic part of the way we manage one of the largest allotment services in the country. “
– Sue Radcliffe, Allotment Officer, City of Stoke on Trent

“Following setup, Colony has allowed the City’s allotment officers to refocus on the day-to-day management of tenancies, productivity is now much greater. MCPC have been responsive to our requirements and the accessible support has always met the needs of our team.”
– Alex Begg, Allotment Officer, Nottingham City Council

“Colony has been an invaluable tool to help us manage our allotment plots efficiently. With the use of standard letter templates generated directly from the system we have been able to use a consistent approach to lettings, notices and terminations and maintain a full plot history throughout the process.”
– David Mee, Technical Manager, Leicester City Council

“My experience with MCPC has been overwhelmingly positive. They have a friendly and knowledgeable customer support team who guided me through the process of setting up our new database, and the product fits our needs to a tee.”
– David Farrell, Project Support Officer, London Borough of Ealing

“We use the Colony system to manage our 24 allotment sites. It provides a comprehensive system to manage tenants, tenancies, sites, inspections, grounds and maintenance works and is proving useful in the drive to move to a more paperless service. MCPC support has always been very helpful and resolved any queries or problems quickly and efficiently.”
– Clare Ritchie, Greenspaces Allotments & Sports Officer, Reigate & Banstead Borough Council

“From start to finish the project management by MCPC was excellent. The application itself with its many many features is very user friendly, but with the ever reliable back up of the customer support services contact, to assist the users. We would highly recommend it to other allotment managers – 10/10.”
– Darren Lovatt, Allotments Officer, City of York Council

“Colony has revolutionised how we manage our allotments.”
– Mark Farren, Neighbourhood Protection Manager, Durham County Council

“The flexibility of reporting options has allowed us to develop a clearer understanding of our customer base and to meet our statutory reporting requirements in an efficient and accurate manner.”
– Sandy Paterson, Natural Environment Technician (Allotments), Glasgow City Council

“We have used Down To Earth Grounds and Colony since 2001 when these systems were Access databases. Since then the products have constantly evolved to take advantage of changing technology and to respond to the changing needs of users.”
– Pam Smithies, Asset and Information Management Officer, The Borough Council of Calderdale

“In our opinion Colony is the perfect tool for the management of allotments; there is a seamless process for setting up sites, new plots, offering plots right through to setting up new tenants, invoicing and various reports. “
– Sarah Miller, Contracts Manager, idverde Wycombe

“Without MCPC Systems’ support, our self-management journey would have been very long and extremely hard work. Colony has been a welcomed delight to all allotment administrators across the country.”
– Andy Percival, Trustee, Blackpool Federation of Allotment Associations

“Guildford Allotment Society has used Colony for many years and it has made our administration work so much easier. Paper work has been cut to the minimum and there is very little duplication of effort. As volunteers our time is precious and the less time we spend on mundane admin means more time to tend to our tenants’ needs. Colony provides the means for us to provide a cost efficient, fast administrative service to our Members. “
– Mike Flarry, GAS Admin, Guildford Allotment Society

Beach Huts

“I feel like I’m achieving things that we have never been able to do before with Beach Huts.”
– Yana Humphreys, Seafronts Assets Officer, Tendring District Council

Local Council

“We use a full suite of programmes from MCPC Systems which has helped considerably in the management of our enquiries, grounds operations, play and allotments. It has made my life considerably easier now we have got these programmes in and running. I have found that all staff from the company to be friendly, willing and able.”
– Mike P Hall, Recreation & Amenities Manager, Banbury Town Council

Support

“The help that I have received has been excellent.”
– Nicola Ellis, Landscape Designer, Wrexham County Borough Council

“We have received all the support we need on a timely basis from friendly and helpful staff who are a pleasure to work with.”
– Gerald Pleace, Parks & Open Spaces Management Officer, Slough Borough Council

“We have been very pleased with the friendly and sufficient support given from the MCPC team and nothing is ever too much to ask. They will always go out of their way to help and come up with better concepts to make my job easier.”
– Yana Humphreys, Seafronts Assets Officer, Tendring District Council

“The team from MCPC have been very helpful and responsive when dealing with our requests for help and keen to work with us in helping to further improve their system”
– Mark Farren, Neighbourhood Protection Manager, Durham County Council

Training

“The trainer was brilliant in our training session, very patient and approachable. She listened well to my needs and covered everything that was needed to improve my everyday job.”
– Yana Humphreys, Seafronts Assets Officer, Tendring District Council

“The training undertaken by MCPC was excellent and they have always been available immediately for any questions/queries.”
– Sarah Miller, Contracts Manager, idverde Wycombe

“The training and handouts were good back up to help us on our way to managing service improvement. MCPC have been forthcoming and readily available in offering advice along the way after the session.”
– Katy Delaney, Senior Contract Officer, London Borough of Lewisham

“We all feel that the session was well delivered and valuable to our needs.”
– Julie Foye, Park Admin Officer, Bassetlaw District Council

“Absolutely brilliant. The training helped increase my confidence with the system.”
– Gerald Pleace, Parks & Open Spaces Management Officer, Slough Borough Council